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Project Delivery Manager
2 months ago
Job Summary:
We are seeking an experienced Project Delivery Manager to join our team at Faith Recruitment. As a key member of our organization, you will be responsible for ensuring the smooth delivery of projects and services to our clients.
Key Responsibilities:
- Support the customer service team to ensure seamless project delivery
- Identify and implement process improvements to meet business objectives
- Collaborate with cross-functional teams to resolve application issues and plan for changes and upgrades
- Develop and maintain operational procedures and documentation
- Provide exceptional customer care and support
- Work proactively to motivate and lead teams to achieve business targets
- Communicate effectively with stakeholders to ensure timely project delivery
Requirements:
- 5 years of experience in Customer Experience Management positions
- Proven experience working with customer experience platforms
- Excellent verbal and written communication skills
- Ability to work in a hybrid working environment
What We Offer:
At Faith Recruitment, we offer a dynamic and supportive work environment, free parking, and outstanding benefits. If you are a motivated and experienced Project Delivery Manager looking for a new challenge, please apply for more information.