Dynamic Floor Supervisor

7 days ago

Greenhithe, Kent, United Kingdom ENGINEERINGUK Full time
About the Role

We are seeking a highly skilled and motivated Floor Manager to join our team at our Bluewater store in Kent. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, leading and developing a high-performing team, and driving sales growth.

Key Responsibilities:

  • Lead and motivate a team of stylists to deliver outstanding customer service and sales results
  • Develop and implement effective floor plans and rotas to maximize sales and customer engagement
  • Work closely with the management team to achieve store targets and KPIs
  • Provide coaching and support to team members to improve their skills and performance
  • Manage day-to-day store operations, including inventory management and visual merchandising
  • Collaborate with the specialist customer experience team leaders to manage team KPIs and SLAs for online customer support

Requirements:

  • Proven experience in a retail leadership role, with a strong track record of delivering sales growth and customer satisfaction
  • Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team
  • Strong commercial acumen, with the ability to analyze sales data and make informed decisions
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to prioritize tasks effectively
  • Knowledge of retail systems and processes, with the ability to learn new systems and processes quickly

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • A generous wardrobe allowance and access to our latest products
  • A range of employee benefits, including discounts on our products and services

About Us:

We are a global brand with a passion for fashion and a commitment to delivering exceptional customer experiences. We are proud to be a disability committed certified employer and are committed to creating an inclusive and diverse work environment.

How to Apply:

If you are a motivated and experienced retail leader looking for a new challenge, please submit your application, including your CV and a cover letter outlining your experience and qualifications.

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