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Deputy Store Manager
2 months ago
We are seeking a highly skilled and experienced Deputy Store Manager to join our team at Lidl. As a key member of our store management team, you will be responsible for leading and developing a team of store colleagues to deliver exceptional customer service and achieve sales targets.
Key Responsibilities:
- Lead and motivate a team of store colleagues to achieve sales targets and deliver exceptional customer service
- Manage the store in the absence of the Store Manager, taking ownership of the store and leading by example
- Develop and implement strategies to improve store performance and customer satisfaction
- Monitor and manage stock levels, cash processes, and other store operations to ensure efficiency and effectiveness
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
- Work closely with the Store Manager to achieve business objectives and develop the skills and knowledge of store colleagues
Requirements:
- Proven experience in a leadership role, with a track record of developing and motivating teams to achieve sales targets and deliver exceptional customer service
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
- Strong problem-solving and analytical skills, with the ability to identify and implement solutions to improve store performance and customer satisfaction
- Ability to work flexibly, including evenings and weekends, to meet the needs of the business
- Knowledge of retail operations, including stock management, cash processes, and customer service
What We Offer:
- A competitive salary and benefits package, including a pension scheme and 30-35 days' holiday (pro rata)
- Ongoing training and development opportunities to help you achieve your career goals
- A fun and dynamic work environment, with a team of like-minded individuals who are passionate about delivering exceptional customer service
- The opportunity to work for a leading retailer, with a strong commitment to customer satisfaction and employee development
