Programme Manager

4 weeks ago

Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full time

Main Duties and Responsibilities

We are seeking a proactive and motivated individual to lead an excellent administrative, organisational, and advisory service for colleagues across the University relating to the whole life cycle of our programmes of study.

Working closely with colleagues from Academic Schools, this role provides an opportunity to play a key part in managing and supporting processes to produce and maintain a master source of data that accurately reflects the University's portfolio, including Home, UK and OS Franchise and online provision.

You will be responsible for maintaining data relating to courses and curriculum using appropriate systems, ensuring accurate and timely completion of administration activities relating to the creation of course structures, validation documentation and systems.

Liaising as required, internally and externally, you will have line management responsibility, managing and motivating a team of professional staff, and encouraging a culture of flexibility, excellence, and willingness to assist colleagues within Academic Services and across the University.

Key Skills and Experience

You will have substantial proven administrative experience, preferably within an HEI, along with proficiency and experience in IT across the range of Microsoft products, including databases, spreadsheets and word-processing.

You will be able to demonstrate that you can work under pressure, with good attention to detail and the ability to create successful working relationships with a wide range of people.

The ideal candidate will be able to demonstrate excellent communication skills and a good understanding of customer care, with proven problem-solving skills and finding pragmatic solutions.

Qualifications

A minimum of a Degree or equivalent, or proven experience.

Please view the job description and person specification for a full list of the duties and essential criteria.

Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work, or demonstrate access to UK Right to Work before an offer is made.

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