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Dental Practice Manager Position

2 months ago


Basildon, Essex, United Kingdom Smile Dental Centre Full time
About the Role

Smile Dental Centre is seeking a highly skilled and experienced Practice Manager to join our team. The successful candidate will be responsible for ensuring the practice meets regulatory and contractual standards while maintaining financial viability.

Main Responsibilities
  • Lead the practice in achieving regulatory and contractual compliance.
  • Provide strategic leadership and direction to the practice team.
  • Drive innovation and modernization initiatives to improve patient care and practice efficiency.
  • Ensure accurate and timely reporting, and compliance with local and national KPIs and contracts.
  • Coordinate and lead the operational delivery of services, engaging with staff, patients, and other stakeholders.
  • Present and analyze data to monitor quality and performance.
  • Attend meetings and represent the practice as required.
  • Effectively manage staff, including recruitment, training, and performance management.
  • Develop and maintain effective partnerships with other organizations to benefit the practice.
  • Take responsibility for security, repairs, insurance, and maintenance of the premises, services, and equipment.
  • Ensure compliance with Health & Safety at Work legislation.
  • Manage all income, expenditure, and accounts, and prepare financial reports.
  • Implement and maintain systems under direction from the partners.
  • Handle patient enquiries and suggestions, including oversight of the practice-based complaints procedure.
  • Review and update the practice's information leaflet and website.
  • Handle practice publicity and health education materials.
  • Be involved in managing the computer system, including organizing maintenance and developments.
  • Ensure practice compliance with data protection legislation.
  • Prepare practice business plans and annual reports as directed.
About the Candidate
  • CQC experience is highly desirable.
  • Experience working as a practice manager is essential.
  • Skills to motivate and drive a team forward are crucial.
  • Private and NHS practice experience is preferred.
  • CQC registered manager status is required.
  • Bookkeeping experience is an advantage.
  • Social media skills are beneficial.
  • The ideal candidate will be reliable, mature, punctual, willing to learn, presentable, and hardworking.
  • Ability to work under pressure is essential.
  • Experience in the medical/dental sector is highly desirable.
  • Passion for dentistry is a must.
  • Some experience of management is desirable.
  • Able to demonstrate an excellent can-do attitude.
  • Excellent organizational skills are required.
  • A fast learner and team player is essential.
  • Treatment coordinator skills and experience are desirable.