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Operational Training Specialist

2 months ago


Borehamwood, Hertfordshire, United Kingdom PINNACLE PET GROUP LIMITED Full time
Job Summary:

The core purpose of this role is to train and coach new starters and existing staff, in accordance with Operational procedures, to ensure a first-class, professional service to the Operational teams. The Trainer will work as part of a team to deliver high-quality training programs, while maintaining accurate and up-to-date training records.

Key Responsibilities:
  • Design and deliver training programs for Operational teams to enhance their skills and knowledge.
  • Coach and mentor new starters and existing staff to ensure they have the necessary skills and competencies to perform their roles effectively.
  • Develop and maintain training materials, including manuals, guides, and online resources.
  • Collaborate with Operational teams to identify training needs and develop solutions to address them.
  • Monitor and evaluate the effectiveness of training programs and make recommendations for improvement.
Requirements:

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to design and deliver engaging training programs.
  • Strong coaching and mentoring skills.
  • Knowledge of Operational procedures and policies.
  • Ability to work collaboratively with Operational teams.

PINNACLE PET GROUP LIMITED is an equal opportunities employer and welcomes applications from all qualified candidates.