Dental Receptionist

5 days ago


East Dereham, Norfolk, United Kingdom Bupa Dental Care Full time
Job Title: Dental Receptionist

We are seeking a skilled and friendly Dental Receptionist to join our team at Bupa Dental Care Dereham. As a key member of our practice, you will be responsible for providing exceptional patient care and administrative support to our dental team.

Key Responsibilities:
  • Meet and greet patients, providing a warm and welcoming first impression
  • Manage patient appointments, answer phone calls, and update patient records
  • Coordinate care packages for patients, ensuring seamless communication with our clinicians
  • Confidently promote and upsell Bupa Dental Care products and services
  • Provide excellent customer service, both face-to-face and via email
  • Support the Practice Manager and clinical team with the smooth running of the practice
  • Handle payments and maintain patient confidentiality
Requirements:
  • Positive and professional attitude in a fast-paced environment
  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Strong communication skills, both verbal and written
  • Proficient in Microsoft Word and Outlook, with excellent organizational skills
  • Previous experience promoting company products and services
  • Preferred experience with Dentally
What We Offer:
  • Competitive pay rates and opportunities for training and development
  • Access to MyHealthcare, providing quick and easy access to health-related support and advice
  • My Bupa Extras, offering discounts and benefits at a wide range of retailers and fitness facilities
  • Discounted dental insurance for you and your family
  • Additional health and wellbeing benefits, including Cycle to Work Scheme and free annual Flu vaccine
  • Wagestream, allowing you to access your income before payday
  • Access to career pathways and support throughout your working life with Bupa Dental Care

We are committed to creating a positive and supportive work environment, where our people can thrive and grow. If you are a motivated and customer-focused individual, we would love to hear from you.


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