Dental Receptionist

1 day ago


East Dereham, Norfolk, United Kingdom Bupa Dental Care Full time

We are seeking a skilled Dental Receptionist to join our experienced team at Bupa Dental Care Dereham. As a key member of our practice, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities:

  • Meet and greet patients, providing a warm and welcoming experience
  • Manage appointments, answer phone calls, and update patient records
  • Coordinate care packages for patients, ensuring seamless care
  • Confidently promote and upsell Bupa Dental Care products and services
  • Provide excellent customer service, face-to-face, over the phone, and via email
  • Support the Practice Manager and clinical team in maintaining a smooth practice operation
  • Handle payments and maintain patient confidentiality

Requirements:

  • Positive and professional attitude in a fast-paced environment
  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Strong communication skills, face-to-face, over the phone, and via email
  • Proficient in Microsoft Word and Outlook, with strong organizational skills
  • Experience promoting company products and services
  • Preferred experience with Dentally

What We Offer:

  • Competitive pay rates and opportunities for growth and development
  • Access to MyHealthcare, providing support and resources for your well-being
  • My Bupa Extras, offering discounts and benefits for your lifestyle
  • Access to career pathways and support throughout your working life with Bupa Dental Care

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