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Client Relations Supervisor

2 months ago

Suffolk, United Kingdom Skilled Careers Full time

Overview:
A dedicated Client Relations Supervisor is sought by a prominent Residential Development organization.


Key Responsibilities:
As a Client Relations Supervisor, your primary focus will be to deliver exceptional support to our clients.


  • Addressing client inquiries and concerns in accordance with company protocols.
  • Effectively coordinating with site teams to resolve client issues promptly.
  • Issuing work orders to maintenance personnel and subcontractors, ensuring timely completion.
  • Collaborating with various departments for specialized queries or guidance.

Qualifications:
The ideal candidate will possess:

  • Outstanding communication abilities and meticulous attention to detail when documenting client information.
  • The capacity to maintain composure and focus in high-pressure scenarios, coupled with proactive problem-solving skills.
  • Proficiency in IT, particularly with applications such as Word, Excel, and Outlook.
  • Familiarity with COINS is beneficial but not mandatory, as training will be provided.

Compensation and Benefits:
The remuneration package includes:

  • Salary range of £45,000 - £50,000
  • Car allowance
  • Mileage reimbursement
  • 25 days of annual leave
  • Pension plan
  • Life Assurance coverage
  • Performance-based bonus