Lead Client Relationship Manager
5 days ago
Employment Specialists Ltd is seeking an experienced Client Relationship Manager to enhance our team within the Commercial Insurance industry.
Your role will involve leveraging your knowledge of the business landscape and exceptional relationship management skills to connect with key stakeholders of our esteemed Clients.
Building in-person relationships with primary Clients is a vital part of this position, requiring a willingness to engage frequently with clients in major urban centers.
As you manage relationships with a portfolio of significant Clients, collaboration with a committed team is crucial. This team works diligently to provide essential business insights, empowering you to drive growth and fortify Client connections.
Your well-established relationships and broad Market network will not only assist fellow Client Managers in resolving issues but also aid in their professional development through guidance and mentorship.
Regular interactions with senior Executives on complex issues and critical business discussions will be integral to your responsibilities, highlighting the significance of your position.
This role offers a hybrid working model, allowing you to balance remote work with office presence, creating a flexible work environment.
Key Responsibilities:
- Providing comprehensive performance reports and engaging in meaningful discussions with Clients
- Assessing performance against established service standards across all operational facets
- Identifying and optimizing business opportunities
- Swiftly addressing any performance-related challenges
Qualifications for Success:
- Demonstrated experience in Commercial Insurance and a strong network within the industry to establish credibility on various business matters
- Outstanding verbal and written communication skills, with the ability to effectively engage at executive levels
- Meticulous attention to detail, strong analytical capabilities, and a commitment to quality standards
- Proactive negotiation skills and persuasive abilities
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