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Front of House Team Member

2 months ago

London, Greater London, United Kingdom Nuffield Health Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our Front of House Team as a Receptionist. As a key member of our team, you will be responsible for providing exceptional customer service to our members and visitors, ensuring a warm and welcoming experience at our Hendon Fitness & Wellbeing Centre.

Key Responsibilities:

  • Support the smooth operation of our reception and café areas, ensuring a professional and friendly environment for all.
  • Provide efficient and exceptional customer service, responding to queries and concerns in a caring and helpful manner.
  • Assist the café team in preparing and serving healthy and nutritional food and drinks.
  • Contribute to the development of a positive and inclusive team culture, promoting a culture of respect and empathy.
  • Collaborate with colleagues to achieve business objectives and improve customer satisfaction.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Basic computer skills, including Microsoft Office and Excel.
  • Flexibility and adaptability, with a willingness to learn and take on new challenges.
  • A passion for delivering exceptional customer service and creating a positive experience for all.

What We Offer:

  • A competitive hourly rate of £12.25.
  • A comprehensive benefits package, including access to our pension scheme and discounted gym membership.
  • The opportunity to work in a dynamic and supportive team environment.
  • Professional development and training opportunities to enhance your skills and career prospects.