Customer Service Representative

1 month ago


Leeds, Leeds, United Kingdom Conduent Business Services Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer complaints and queries, and promoting additional services to customers.

Key Responsibilities
  • Provide excellent customer service over the phone, email, and webchat.
  • Identify opportunities to promote additional services to customers.
  • Resolve customer complaints and queries in a timely and professional manner.
  • Help shape our culture by demonstrating our core values.
  • Attend training sessions to continuously improve knowledge and performance.
What We Offer
  • 29 days paid holiday per annum (inclusive of bank holidays)
  • Life assurance.
  • Dental Insurance.
  • Pension Scheme.
  • Free eye tests
  • Excellent Apprenticeship Programmes
About Conduent

Conduent is a leading business process services company that helps organizations around the world to manage their business processes and end-user interactions. We are committed to delivering exceptional customer experiences and improving the lives of our clients and their customers.



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