Care Coordinator

6 days ago

Fordham, United Kingdom Voyage Care Full time

About the Role:

Voyage Care is seeking a highly skilled and dedicated Care Coordinator to join our team in Fordham. As a Care Coordinator, you will play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation.

Key Responsibilities:

  • Manage and coordinate the care delivery team to ensure effective deployment and administration.
  • Ensure relevant documentation is in place for new individuals we support, discharges, and transfers.
  • Conduct live call monitoring using bespoke software and serve as the first point of contact for day-to-day operational requirements of our care colleagues.
  • Work alongside the management team to coordinate with families, healthcare professionals, and external agencies, handle enquiries, schedule appointments and meetings, and maintain confidentiality.
  • Participate in the on-call rota, subject to change based on service needs.

Requirements:

  • Experience working in Health & Social Care.
  • Proficiency in Microsoft Office and computer literacy.
  • Prior experience in an administration role.
  • Experience providing excellent customer service.

Why Choose Voyage Care?

We value diversity and encourage individuals to be themselves. If you have a passion for making a difference, we offer the skills and development opportunities to build a fulfilling career. Our training program supports growth and progression, and we prioritize job security in a leading organization.

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