Network Infrastructure Specialist
2 weeks ago
We are seeking a highly skilled Network Infrastructure Specialist to join our team at Click Recruitment. As a key member of our team, you will be responsible for providing expert-level support for our client's wireless network infrastructure.
Key Responsibilities- Troubleshooting and Support: Troubleshoot and resolve hardware and firmware issues on all networking infrastructure, ensuring minimal downtime and optimal performance.
- Network Configuration and Deployment: Configure and deploy network equipment, ensuring seamless integration with existing infrastructure.
- Security and Compliance: Adhere to strict policies and processes around security and data protection, ensuring the confidentiality, integrity, and availability of sensitive data.
- Customer Service: Provide exceptional customer service, being the primary point of contact for user issues and queries, and ensuring SLA requirements and Customer Satisfaction metrics are on or above target.
- Project Management: Manage and deliver projects, including wireless surveys, firmware reviews, and updates, ensuring timely completion and meeting customer expectations.
- Technical Documentation: Create and maintain comprehensive technical documents, including internal documentation for the local team.
- Aruba Expertise: Minimum 4 years of experience working with Aruba WiFi products, and certification in Clearpass and Airwave.
- Networking Background: Proven extensive networking background, with a minimum of 4 years of experience.
- Customer Service Skills: Exceptional customer service skills, including the ability to simplify technical detail.
- Organizational Skills: Highly organized, with the ability to work in a fast-paced, structured manner to meet tight deadlines.
- Communication Skills: Confident, collaborative working style, and the ability to interface with people of all levels.
- Palo Alto and Fortinet Firewalls: Beneficial to have knowledge of Palo Alto and Fortinet Firewalls.
- Network Management: Knowledge of network management tools, including HPE IMC and Solarwinds.
- ITIL Service Management Foundation: ITIL Service Management Foundation certification.
- IT Incident Management: Experience of IT incident management, including knowledge of multiple vendors' equipment.
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Network Infrastructure Specialist
2 weeks ago
gatwick, United Kingdom Click Recruitment Full timeJob Title: Network Infrastructure SpecialistJob Summary:We are seeking a highly skilled Network Infrastructure Specialist to join our team at Click Recruitment. As a key member of our team, you will be responsible for providing expert-level support for our client's wireless network infrastructure.Key Responsibilities:Provide day-to-day support for wireless...
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Network Infrastructure Specialist
2 weeks ago
gatwick, United Kingdom Click Recruitment Full timeJob Title: Network Infrastructure SpecialistJob Summary:We are seeking a highly skilled Network Infrastructure Specialist to join our team at Click Recruitment. As a key member of our team, you will be responsible for providing expert-level support for our client's wireless network infrastructure.Key Responsibilities:Provide day-to-day support for wireless...
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Gatwick, United Kingdom Click Recruitment Full timeJob Title: Network Infrastructure SpecialistWe are seeking a highly skilled Network Infrastructure Specialist to join our team at Click Recruitment. As a key member of our team, you will be responsible for providing expert-level support for our client's wireless network infrastructure.Key Responsibilities:Provide day-to-day support for wireless network...
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Network Infrastructure Specialist
7 days ago
Gatwick, United Kingdom Click Recruitment Full timeJob Title: Network Infrastructure SpecialistWe are seeking a highly skilled Network Infrastructure Specialist to join our team at Click Recruitment. As a key member of our team, you will be responsible for providing expert-level support for our client's wireless network infrastructure.Key Responsibilities:Provide day-to-day support for wireless network...
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