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Network Infrastructure Specialist
2 months ago
We are seeking a highly skilled Network Infrastructure Specialist to join our team at Click Recruitment. As a key member of our team, you will be responsible for providing expert-level support for our clients' network infrastructure, with a focus on wireless estate management.
Key Responsibilities:- Troubleshoot hardware and firmware issues on all networking infrastructure.
- Configure and deploy network equipment, ensuring seamless integration with existing systems.
- Adhere to strict policies and processes around security and data protection, ensuring the highest level of customer satisfaction.
- Collaborate with cross-functional teams to deliver project activities and upgrades, ensuring timely completion and exceeding customer expectations.
- Develop and maintain comprehensive technical documentation, ensuring accurate and up-to-date information for internal and customer teams.
- Minimum 4 years of experience in network infrastructure, with a focus on wireless estate management.
- Proven expertise in Aruba Clearpass and Airwave products, with a strong understanding of network equipment from Cisco, Nokia, and HPE/Aruba.
- Exceptional customer service skills, with the ability to simplify technical detail and provide clear, concise communication.
- Highly organized, with the ability to work in a fast-paced, structured environment to meet tight deadlines.
- Confident, collaborative working style, with the ability to interface with people of all levels.
- Knowledge of Palo Alto and Fortinet Firewalls.
- Experience with IT incident management and operational delivery support.
- Fluency in multiple vendors' equipment and network management tools, such as HPE IMC and Solarwinds.
What We Offer:
Competitive salary and benefits package, with opportunities for professional growth and development. A dynamic and supportive work environment, with a focus on collaboration and innovation. The chance to work with a leading recruitment agency, with a strong reputation for excellence and customer satisfaction.