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Paint Correction Specialist

2 months ago

Crawley, West Sussex, United Kingdom Harwoods Ltd Full time
Job Title: Paint Correction Specialist

We are seeking a highly skilled Paint Correction Specialist to join our team at Harwoods Ltd. As a key member of our Bodyshop department, you will be responsible for delivering exceptional paint correction and detailing services to our customers.

Key Responsibilities:
  • Ensure the highest standard of repairs are carried out to the manufacturer's specification, specifically relating to the paint process.
  • Deliver exceptional customer service, ensuring all work is completed to the customer's satisfaction and striving to exceed their expectations.
  • Participate in measurement and feedback processes, completing and returning personnel documentation on time and embracing personal training and development opportunities.
  • Work collaboratively with other team members to achieve their objectives and support the team in achieving its goals.
Requirements:
  • Knowledge of automotive systems, including basic vehicle layout, function, and location of parts.
  • Basic knowledge of parts requirements to complete a job and the ability to communicate parts requirements via repair orders.
  • Approved and established procedures for replacing components.
  • Quality control and inspection requirements of the Bodyshop department.
  • Manufacturers' products and recent improvements through Paint Manufacturers' technical bulletins, training courses, and technical magazines.
  • In-depth knowledge of manufacturer paint repair processes, paint products, features, use, limitations, etc.
  • The tools to be used for appropriate operations, together with maintenance procedures and practices.
  • Protective clothing/footwear/masks to be worn for specific operations.
  • Safety procedures for all bodyshop equipment.
  • The use of computer systems for paint mixing.
  • Manufacturers' standards and objectives, retail facility, and individuals' objectives, both cultural and financial.
  • The company's organisational structure.
Competencies:
  • Establishing and maintaining relationships.
  • Customer-orientated.
  • Team working.
  • Problem-solving & decision-making.
  • Continuous improvement.
  • Results-focused.
  • Integrity.
  • Flexible.
  • Planning and organising/team member.
  • Communication.
  • Numerate.
  • Computer literate.
  • Be professional at all times.
The Harwoods Way:

We Treasure our people and our customers. We challenge ourselves to grow & improve. We grab responsibility. We run in the same direction as one team. We inject energy and fun into our work.

Harwoods Ltd is a values-led, family-owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry-leading customer experience and colleague engagement.