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Workshop Manager
4 weeks ago
Production Futures is seeking a highly skilled and experienced Workshop Engineer/Manager to join our team. As a key member of our production team, you will be responsible for the daily management of our service department, ensuring the smooth operation of our equipment and the delivery of exceptional customer service.
Key Responsibilities:- Manage the daily operations of the service department, including staff recruitment, performance reviews, and appraisals.
- Ensure compliance with all company and industry health and safety regulations, including fire precautions and emergency procedures.
- Manage the maintenance, test, and repair of IPS equipment, including electrical and LOLER inspections.
- Liaise with manufacturers for product-specific training for the workshop team.
- Ensure equipment is quickly returned to service to minimize downtime and impact on bookings.
- Maintain accurate records of repair costs and time spent on repairs.
- Work with IPS suppliers to obtain replacement parts and additional service information as required.
- Carry out manufacturer and product upgrades as required across all divisions of the business.
- Liaise with the asset manager to ensure all equipment is properly maintained and tested.
- Maintain a clean and orderly workshop and work areas, ensuring walkways are clear of obstructions.
- Good communication skills and ability to interact with other employees, industry professionals, suppliers, and customers.
- Previous experience in service work with equipment in the entertainment industry.
- Ability to diagnose and repair equipment throughout the IPS inventory.
- Methodical approach with excellent attention to detail.
- Punctual, reliable, and able to work independently and within a team.
- Practical qualifications, such as a PAT test qualification or relevant C&G testing certificates, are desirable but not essential.
- Understanding of the physical and technical demands of the role.
- Self-motivated and interested in learning about the industry and new and existing equipment.
- Passport and eligibility to work in the UK.
- Basic maths and computer skills.
- Competitive salary based on experience.
- 20 days paid annual leave, plus bank holidays, increasing to 22 days after two years' service.
- Statutory sick pay and enhanced maternity/paternity benefits.
- Private healthcare through Vitality Health after two years' service.
- Free onsite parking.
- Branded uniform and safety equipment provided.
- Opportunities for training and development, including forklift license courses and product-specific training.
