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Salesforce Systems Specialist

2 months ago


Birmingham, Birmingham, United Kingdom Michael Page Technology Full time
Job Overview

This is an excellent chance to become part of a dynamic organization as they enhance their Salesforce integration across various departments. As a Salesforce Systems Specialist, you will be instrumental in both project-based initiatives and ongoing operational tasks, contributing to the delivery of an exceptional Salesforce experience.

Company Insights

  • Michael Page Technology is excited to collaborate exclusively with a prominent FTSE 250 organization as they expand their Technology division.
  • With multiple locations across the UK, including a central office, this company has established a solid reputation as an industry leader, boasting a national footprint.
  • The workplace culture is outstanding, offering opportunities for career advancement and a high degree of flexibility through a leading hybrid work model.

Role Responsibilities

  • This position will be part of a well-established Salesforce team, operating from the company's central office and reporting directly to the Salesforce Manager.
  • You will engage in a variety of project-oriented tasks across key Salesforce products, including Sales Cloud, Service Cloud, and Marketing Cloud, within a DevOps framework.
  • In addition to project work, you will play a crucial role in managing ongoing operational responsibilities, addressing tickets escalated from a central service desk to effectively support a user base exceeding 200 individuals.
  • Your responsibilities will also include troubleshooting and resolving issues to enhance the customer experience, ensuring adherence to best practices to maximize the effectiveness of Salesforce solutions.
  • While the main office is centrally located, this role offers significant flexibility for remote work, with the expectation of attending team meetings at the office 1-2 times monthly.
  • Occasionally, there may be minor weekend commitments to assist the sales team.

Candidate Profile

The ideal candidate for the Salesforce Systems Specialist role will possess:

  • A minimum of 2 years of experience in a comparable Salesforce Administrator position.
  • A robust understanding of Salesforce platform functionalities, configuration, and customization.
  • Proficiency in user management, data governance, and security protocols within Salesforce.
  • Experience in creating automations and user interface elements using flows.
  • A valid Salesforce Administrator certification.

Compensation Package

  • A competitive salary ranging from £40,500 - £50,000 annually.
  • A generous bonus scheme of 15%.
  • Employer pension contributions at 5%.
  • 25 days of annual leave in addition to public holidays.
  • Life insurance coverage at 4 times the salary.
  • An opportunity to thrive in a vibrant and inclusive company culture.