Enterprise Account Manager
2 days ago
We are seeking a highly skilled Enterprise Account Manager to join our Amazon Freight EU team. As an Enterprise Account Manager, you will be responsible for developing and maintaining strategic relationships with our key customers, driving business growth and ensuring exceptional customer experience.
Key Responsibilities- Nurture and grow existing portfolios of strategic shippers, achieving volume goals with best-in-class service.
- Maintain high levels of engagement from strategic customers, proactively identifying challenges and opportunities for growth.
- Build relationships with key stakeholders across the portfolio, ensuring seamless communication and collaboration.
- Be the voice of the customer, guiding product development and iterations to meet their evolving needs.
- Identify and lead complex projects or initiatives to solve customer pain points and improve experience.
- Communicate ideas effectively, both verbally and in writing, to various audiences, including senior leadership.
- Lead by example, coaching other team members to ensure success as a team.
As part of the Amazon Transportation Services (ATS) team, you will be part of a diverse and dynamic group that plays a critical role in our success. Our team uses data and technology to drive decisions, ensuring efficient and innovative transportation solutions. We prioritize safety and sustainability, and our people are our top priority.
Requirements- Bachelor's degree or equivalent.
- Experience using data and metrics to drive improvements.
- Experience in business development, partner development, sales, or alliances management.
- Experience driving end-to-end delivery and communicating results to senior leadership.
- Experience in stakeholder management, dealing with multiple stakeholders at various levels of the organization.
- Experience setting up and managing a sales pipeline.
- Experience with sales CRM tools, such as Salesforce or similar software.
- Experience in online advertising or high-tech products/services.
Amazon is an equal opportunities employer, committed to diversity and inclusion. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills, and we value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer personal data of our candidates.
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