IT Infrastructure Specialist

3 weeks ago


Belfast, United Kingdom Telefónica Tech Full time
Job Description

To provide expert technical support to our managed service customers, helping to design, implement, and maintain complex IT infrastructure solutions. This includes evaluating customer needs, installing, and maintaining new servers, storage, software, and troubleshooting enterprise-scale infrastructure, platform, and integration problems.

Key Responsibilities
  • Evaluate customer needs and provide tailored IT solutions
  • Install, maintain, and configure computer hardware and software
  • Troubleshoot complex IT infrastructure issues
  • Stay up-to-date with the latest IT industry developments and technologies
  • Collaborate with customers to transfer product skills and knowledge
Requirements
  • Experience with VMware ESXi server platforms
  • Knowledge of Blade Server (Synergy) hardware and data centre environments
  • Experience with Windows Server platforms and general networking principles
  • Formal project management and service delivery best practice procedures


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