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Technical Support Engineer
2 months ago
Job Title:
Technical Support Engineer
Location:
Bracknell
Salary:
£23,400
Job Type:
Full-time, Permanent
About BSRIA:
Established in 1955, BSRIA is an ISO 9001 certified organization specializing in testing, instrumentation, research, and consultancy services within the construction and building services sectors.
As a non-profit, member-driven association, any profits generated are reinvested into our ongoing research initiatives, producing industry-recognized best practice guidance.
Our team comprises over 160 professionals located at our headquarters in Bracknell (UK), at BSRIA North in Preston, and at various regional compliance offices across the UK, as well as international offices in France, China, and the USA, along with associates in Northern Ireland, Japan, Brazil, and Australia.
Key Responsibilities:
In this role, you will leverage one of the UK's premier UKAS accredited testing facilities, collaborating with leading test engineers and industry experts. You will provide independent and authoritative technical support to help clients achieve their objectives through a single partnership.
Reporting to the Product Performance Lead, your responsibilities will include conducting testing and commissioning for a diverse range of clients in the built environment.
Your tasks will involve assisting in the assembly of test rigs, utilizing testing instruments, and contributing to the preparation of client reports.
Within a collaborative team environment in the Test House, you will:
- Manage laboratory housekeeping tasks, including the preparation of instrumentation, test rigs, and samples.
- Support the construction, maintenance, and operation of test rigs.
- Assist in testing heating, ventilation, air-conditioning, and refrigeration products and systems.
- Participate in standard laboratory investigations and bespoke site-based assessments.
- Review test data and assist in report preparation.
- Ensure proper documentation and filing of work in compliance with formal procedures.
- Maintain high technical and quality standards in all tasks performed.
- Adhere to all Health and Safety regulations.
- Identify and promote opportunities for new work.
- Perform any other duties relevant to the role.
Required Skills:
- Ability to perform routine tasks and seek assistance when necessary.
- Positive and confident approach to tasks.
- Effective time management skills, with the ability to prioritize workload.
- Collaborative attitude towards colleagues.
- Pragmatic and flexible mindset.
- Strong communication skills, with the ability to articulate thoughts clearly.
What BSRIA Offers:
- Workplace Pension Scheme.
- Life Assurance – 4 times annual gross reference salary.
- Online GP Support Services.
- 26 Annual Holidays (pro-rata) plus additional Bank Holidays.
- Employee discount voucher benefit portal.
- Company Sick Pay (post-confirmation).
- Eye tests.
- Compassionate Leave.
- Ride to Work Scheme.
- Bounty Scheme (referral program).
- Christmas Shutdown period (with nominated Annual Holidays).
- Free car parking on a first-come, first-served basis.
- Electric Vehicle Charging point in the car park.
- Employee well-being support through the Employee Assistance Programme (24/7 confidential service).
Application Process:
Please click on the APPLY button to submit your CV and Cover Letter for this position.
Note:
We are unable to provide sponsorship for this role; all applicants must possess the right to live and work in the UK to be considered.
Candidates with experience in roles such as Engineering Support Administrator, Engineering Support Assistant, Operational Support Administrator, Operational Support Assistant, Support Administrator, Engineering Support, and Operational Support are encouraged to apply.