Field Service Technician

2 months ago


Leicester, United Kingdom Nationwide Fleet Installations Full time
About the Role

We are seeking a highly skilled and experienced Field Service Technician to join our team at Nationwide Fleet Installations. As a Field Service Technician, you will be responsible for installing and maintaining a range of vehicle technologies, including telematics and aftermarket equipment.

Key Responsibilities
  • Attend service and installation calls within agreed timescales, ensuring top-notch service delivery.
  • Provide accurate and timely information to our field deployment team.
  • Use your knowledge of telematics and other ancillary equipment to deliver high-quality installations.
  • Utilize a laptop/iPad for reporting and documenting installation data.
  • Mentor apprentices (desirable), helping to shape the next generation of engineers.
  • Work collaboratively within a team to maintain and enhance productivity and efficiency.
  • Adhere to Health and Safety policies, ensuring best practices are followed at all times.
  • Be the face of Nationwide Fleet Installations, serving as the first point of contact for our valued customers.
  • Maintain company equipment, including stock, consumables, and vehicles, with exceptional organizational skills.
What You'll Do

As a Field Service Technician, you will be responsible for installing and maintaining a range of vehicle technologies, including:

  • MDVR & Vehicle CCTV systems
  • Vehicle safety equipment
  • Visual warning equipment
  • Sensors and radar systems
  • Specialist vehicle installations
The Perks

We offer a range of benefits, including:

  • Home-based, mobile working with door-to-door pay
  • Your birthday off
  • 28 days holiday (including bank holidays)
  • No weekend or bank holiday work
  • Overtime is available
  • Enjoy regular working hours—no early or late shifts
  • Workplace pension scheme
  • Refer a friend and be rewarded
Requirements

We are looking for someone with:

  • Experience in field-based installations and service engineering
  • Expertise in installing telematics and aftermarket equipment to the highest standards
  • Strong fault-finding skills with the ability to identify and resolve technical issues
  • Experience in a field-based customer service environment
  • Proficiency with digital multi-meters and test equipment
  • Knowledge of current legislation and industry standards related to vehicle installations
  • Proficiency in Microsoft Office
  • Excellent soldering skills
  • Flexibility to occasionally work abnormal hours, including travel and short-notice customer site visits


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