Field Service Technician
2 months ago
We are seeking a highly skilled and experienced Field Service Technician to join our team at Nationwide Fleet Installations. As a Field Service Technician, you will be responsible for installing and maintaining a range of vehicle technologies, including telematics and aftermarket equipment.
Key Responsibilities- Attend service and installation calls within agreed timescales, ensuring top-notch service delivery.
- Provide accurate and timely information to our field deployment team.
- Use your knowledge of telematics and other ancillary equipment to deliver high-quality installations.
- Utilize a laptop/iPad for reporting and documenting installation data.
- Mentor apprentices (desirable), helping to shape the next generation of engineers.
- Work collaboratively within a team to maintain and enhance productivity and efficiency.
- Adhere to Health and Safety policies, ensuring best practices are followed at all times.
- Be the face of Nationwide Fleet Installations, serving as the first point of contact for our valued customers.
- Maintain company equipment, including stock, consumables, and vehicles, with exceptional organizational skills.
As a Field Service Technician, you will be responsible for installing and maintaining a range of vehicle technologies, including:
- MDVR & Vehicle CCTV systems
- Vehicle safety equipment
- Visual warning equipment
- Sensors and radar systems
- Specialist vehicle installations
We offer a range of benefits, including:
- Home-based, mobile working with door-to-door pay
- Your birthday off
- 28 days holiday (including bank holidays)
- No weekend or bank holiday work
- Overtime is available
- Enjoy regular working hours—no early or late shifts
- Workplace pension scheme
- Refer a friend and be rewarded
We are looking for someone with:
- Experience in field-based installations and service engineering
- Expertise in installing telematics and aftermarket equipment to the highest standards
- Strong fault-finding skills with the ability to identify and resolve technical issues
- Experience in a field-based customer service environment
- Proficiency with digital multi-meters and test equipment
- Knowledge of current legislation and industry standards related to vehicle installations
- Proficiency in Microsoft Office
- Excellent soldering skills
- Flexibility to occasionally work abnormal hours, including travel and short-notice customer site visits
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