Field Service Technician
3 weeks ago
Job Title: Field Service Technician
Job Summary:
We are seeking a skilled Field Service Technician to join our team at Virgin Media O2. As a Field Service Technician, you will be responsible for installing and repairing our services, ensuring that our customers receive the best possible experience.
Key Responsibilities:
- Install and repair our services, including broadband and mobile networks
- Diagnose and resolve technical issues, ensuring minimal downtime for our customers
- Provide excellent customer service, responding to customer queries and concerns
- Work collaboratively with our technical team to share knowledge and best practices
Requirements:
- UK Manual driving licence with no more than 8 points
- Ability to work at heights and in all weather conditions
- Excellent problem-solving skills and ability to work independently
- Strong communication and customer service skills
What We Offer:
- Competitive salary of £29,000, plus overtime and performance-based commission
- Company van and 25 days of annual leave
- First-rate pension programme and access to wellbeing benefits
- Support for all family situations, including neonatal leave and excellent maternity and paternity policies
About Us:
Virgin Media O2 is the UK's fastest broadband network and one of the UK's biggest companies. We are a diverse and high-performing team, committed to delivering the best possible experience for our customers.
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