Family Support Coordinator

3 weeks ago


London, Greater London, United Kingdom The Back-Up Trust Full time
Family Support Coordinator – Wales

We are seeking a dedicated and compassionate Family Support Coordinator to join our team in Wales. As a key member of our Family Support team, you will work closely with families and individuals affected by spinal cord injury to provide emotional support and practical guidance throughout their rehabilitation journey.

Your role will involve building relationships with healthcare professionals, managing a caseload, and making referrals for ongoing support from a range of partners and statutory agencies. You will be passionate about making a positive impact on the lives of our service users and will be committed to delivering high-quality support that is tailored to their individual needs.

We are an inclusive and supportive organization that values diversity and promotes equality of opportunity. We welcome applications from individuals from black, Asian, or ethnic minority backgrounds, as well as those with higher level spinal injuries. As a Disability Confident employer, we are committed to ensuring that our recruitment processes are fair and accessible to all candidates.

As a Family Support Coordinator, you will have the opportunity to work in a dynamic and supportive team environment, where you will be encouraged to develop your skills and expertise. You will be part of an organization that is dedicated to making a positive difference in the lives of people affected by spinal cord injury.

Key responsibilities will include:

  • Building relationships with families and individuals affected by spinal cord injury
  • Managing a caseload of service users and providing emotional support and practical guidance
  • Making referrals for ongoing support from a range of partners and statutory agencies
  • Working closely with healthcare professionals to ensure seamless support and care
  • Developing and maintaining a deep understanding of the needs and experiences of service users

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are passionate about making a positive difference in the lives of others and are committed to delivering high-quality support, we encourage you to apply for this exciting opportunity.



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