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Operational Support Manager

1 month ago

Stevenage, Hertfordshire, United Kingdom East and North Herts NHS Trust Full time

About the Role

We are seeking an experienced Operational Support Manager to lead our Medical Rostering Team for Unplanned Care. As a key member of our team, you will be responsible for driving the operational performance of the team and ensuring the effective use of eRostering and temporary staffing systems.

Key Responsibilities

  • Lead the Medical Rostering Team, consisting of ED Rota Coordinator and Junior Doctor Rota Coordinator
  • Drive the operational performance of the team through key performance indicators and production of weekly and monthly dashboards, NHSI reports, validation and authorisation of invoices
  • Stay up-to-date with developments in rostering and temporary staffing systems and the political landscape in relation to expectations regarding the use of systems and the deployment of Temporary Staff from NHS Employers and NHS Improvement Levels of Attainment
  • Ensure systems are being fully utilised to provide safe and efficient staffing cover across the organisation

About Us

East and North Hertfordshire NHS Trust is a leading provider of healthcare services in the region. We are proud of our commitment to delivering high-quality, compassionate care to our patients. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who share our vision for excellence in patient care.

What We Offer

  • A competitive salary and benefits package
  • A supportive and collaborative work environment
  • Opportunities for professional development and growth

Requirements

  • Post-Graduate level of education or equivalent experience
  • Evidence of continuing professional development
  • Higher level excel/data analysis qualification
  • Proven experience of the management of staff
  • Experience of using eRostering and temporary staffing systems
  • Experience of producing complex reports from multiple data sources, providing analysis and presenting this to audiences at different levels of the organization

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your CV and a covering letter, to [insert contact information]. We look forward to hearing from you.