Customer Service Representative

6 days ago


Dallington Northamptonshire, United Kingdom Interaction Recruitment Full time

Job Summary:

We are seeking a highly motivated and organized Customer Service Representative to join our team at Interaction Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and candidates.

Key Responsibilities:

  • Liaise with clients and candidates to understand their needs and provide tailored solutions.
  • Manage and respond to customer inquiries in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless communication and service delivery.
  • Monitor and maintain accurate records of customer interactions and feedback.
  • Identify and escalate any issues or concerns to ensure prompt resolution.

Requirements:

  • Proven experience in customer-facing roles, preferably in a recruitment or administrative setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and candidates.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office packages, including Word, Excel, and Outlook.
  • Able to work in a fast-paced environment and adapt to changing priorities.

Working Hours:

Full-time, permanent position with flexible hours between 7:30am and 6:00pm, Monday to Friday (40 hours per week).



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