Senior Claims Handler

4 weeks ago


Leeds, Leeds, United Kingdom Avencia Consulting Full time
About Us

Avencia Consulting is a leading insurance consulting firm that partners with top insurers to deliver exceptional claims services. We are seeking a highly skilled Senior Claims Handler to join our Care team in Leeds.

The Opportunity

Our claims department is dedicated to providing a proactive, cost-effective, and professional service to our brokers and clients. We strive to maintain close communication with our underwriting teams and deliver a seamless customer experience. As a Senior Claims Handler, you will play a critical role in facilitating this process.

Key Responsibilities
  • Manage a workload of claims covering various classes of business, with a focus on Professional Indemnity, Employers Liability, Public Liability, and Care.
  • Prioritize work, manage time effectively, and meet deadlines to ensure claims are settled efficiently.
  • Develop a detailed knowledge of policy wordings and their application for Professional Indemnity, Employers' Liability, Public Liability, and Management Liability claims.
  • Maintain excellent communication with key brokers and ensure strong relationships are built and maintained.
  • Contribute to team projects as required by the Complex Claims Team Leader and the Head of Insurance Claims.
Requirements
  • Either a claims background or legal background/experience.
  • Experience in care claims, professional indemnity, social welfare is desirable.
  • Strong Microsoft Office skills, including Word, Excel, Access, and Outlook, and the ability to learn in-house systems.
  • Studying towards or having a real desire to study towards CII qualifications (Markel funded).
  • Excellent written and oral communication skills.
  • Excellent organisation skills.

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