Sales Associate

3 days ago


Dundee, Dundee City, United Kingdom Frasers Group Full time

About Us

Frasers Group is a leading international retailer with a passion for premium fashion. Our team is driven by a passion for delivering exceptional customer experiences and a commitment to excellence in all aspects of our business.

Job Summary

We are seeking a highly motivated and customer-focused Sales Advisor to join our team. As a Sales Advisor, you will play a key role in delivering outstanding customer service and driving sales growth in our stores.

Key Responsibilities

  • To provide a warm and welcoming experience for customers, ensuring they feel valued and supported throughout their shopping journey.
  • To ask open-ended questions to understand customers' needs and preferences, and to recommend products that meet their requirements.
  • To maintain a high level of product knowledge and stay up-to-date with the latest fashion trends and brand offerings.
  • To process transactions efficiently and accurately, and to maintain a high level of cash handling and security standards.
  • To work effectively as part of a team to achieve sales targets and to contribute to a positive and supportive store environment.
  • To maintain a high level of customer satisfaction and to resolve any customer complaints or issues in a professional and courteous manner.

Requirements

  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced retail environment.
  • High level of product knowledge and understanding of fashion trends.
  • Ability to work as part of a team and to contribute to a positive and supportive store environment.
  • Flexibility and adaptability in a dynamic retail environment.

What We Offer

Frasers Group offers a competitive salary and benefits package, as well as opportunities for career development and progression. We are committed to providing a positive and supportive work environment that encourages our employees to thrive and succeed.


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