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Retail Sales Associate
3 months ago
Join Our Dynamic Team
At Frasers Group, we believe that the enthusiasm and dedication of our team members are what drive our success. Our commitment to premium fashion is unparalleled, and we pride ourselves on delivering exceptional service that captivates our customers. We are currently seeking outstanding Sales Associates who are ready to elevate our brand to new heights. If you possess a "reach for the stars" mindset and consistently strive for excellence, we invite you to explore the opportunities we offer.
As a valued member of the Frasers Group team, your contributions will be vital in various aspects of our store operations, including:
Key Responsibilities:
- Warmly greet customers and ensure they feel welcomed and supported.
- Engage customers with open-ended questions to understand their needs.
- Assist in recommending, selecting, and locating merchandise that meets customer requirements.
- Provide information regarding in-store promotions, offers, and loyalty programs.
- Process cash and card transactions accurately and efficiently.
- Stay informed about the latest trends and maintain comprehensive product knowledge.
- Foster a customer-friendly environment that prioritizes exceptional service.
- Ensure a high standard of customer care at all times.
- Educate customers about Frasers Group, our brands, and the products we offer.
- Suggest alternatives and additional sales opportunities as appropriate.
- Maintain store standards and prepare the store for upcoming trading days.
- Adhere to all company policies and procedures consistently.
Required Skills and Knowledge:
- Strong communication abilities.
- Ability to collaborate effectively within a team.
- Customer-centric approach.
Personal Attributes:
- High energy levels to drive tasks to completion.
- Confident and assertive demeanor.
- Positive, enthusiastic attitude with a proactive approach.
- Passion for the retail fashion industry.
- Professional appearance and conduct.
- Awareness of current trends and presentation standards.
- Flexible and dependable.
Embrace Innovation - Think creatively, act decisively, and inspire your team.
Take Ownership - Be accountable for your responsibilities and outcomes.
Stay Relevant - Be attuned to our people, partners, and the environment.
This position offers flexible hours, with work schedules varying from week to week, and there may be instances where no hours are available.
