Senior Service Reliability Director

17 hours ago


Fazakerley, Liverpool, United Kingdom Routes Healthcare Full time
Lead Complex Care Services in Merseyside/West Lancashire

Routes Healthcare is seeking a visionary Service Manager to drive excellence in our Complex Care services. As a key member of our team, you will ensure compliance with regulatory requirements and foster a culture of compassionate, person-centred care.

Key Responsibilities:
  • Lead and inspire our Complex Care services in Merseyside/West Lancashire
  • Ensure compliance with CQC regulations and industry legislation
  • Develop and implement strategies to improve service performance
  • Collaborate with centralised support teams to drive efficiency and quality
  • Recruit and develop a high-performing team
What We Offer:
  • Competitive salary up to £55,000
  • Performance-based bonuses
  • Opportunities for career development and progression
  • Centralised support teams to take a little off your plate
  • Zero Agency use
  • Digital Care Plans to enhance operations
  • Employee Assistance Program (EAP) for wellbeing and financial support
  • 25 days holiday, additional bank holiday leave, and birthday off
  • Pension Scheme for saving for future-you
Requirements:
  • Organisational and time management skills
  • Experience in upholding compliance with CQC regulations and industry legislation
  • Driver with access to your own car for work
  • Responsive advocate for complaints and safeguarding


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