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Adecco is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for delivering IT service solutions to our hospitality and retail customers.
Key Responsibilities- Configure and test IT hardware and software solutions, including tablets, laptops, customer order displays, kiosks, tills, switches, routers, and servers.
- Perform advanced troubleshooting and diagnostics to resolve technical issues.
- Build and implement optimisation solutions, and create technical documentation.
- Manage personal tasks and perform quality control checks in line with departmental expectations.
- Provide technical knowledge and support for EPOS equipment installations and configurations.
- Experience in the IT sector with exposure to networking, hardware, and software deployments.
- Experience configuring networks, servers, switches, and computer hardware.
- Excellent verbal and written English communication skills, able to communicate concisely and clearly at all levels.
- Virtual Machine / VMware experience, including Microsoft Hyper-V.
- Physically adaptable and capable, with excellent knowledge of Microsoft Operating systems (Windows Desktop and Server).
- High Microsoft Office literacy knowledge, including Word, Excel, and Teams.
- Ability to work to a high level of concentration while performing repetitive tasks.
- Experience in working on EPoS (Electronic Point of Sales) is advantageous.
- Basic electronics knowledge is highly desirable.
- Excellent attention to detail, time management, and self-motivation.
The hours of work are full-time, Monday – Friday 9:00 – 17:30, inclusive of a one-hour daily break. A degree of flexibility will be required, depending on the workload. There will also be the requirement to work during weekends on a rota to support our clients.
