Team Leader
3 weeks ago
Team Leader Role
Wates Group is seeking a dedicated Team Leader to become a vital part of our Responsive Maintenance division. This position involves overseeing operations related to social housing projects. Candidates with a background in planned maintenance and site management are encouraged to apply. The successful individual will be tasked with directing projects of varying scales, liaising with subcontractors, and managing work schedules in accordance with organizational protocols and standards.
Primary Responsibilities:
- Guarantee exceptional service delivery and effective management of work schedules in alignment with company policies and service level agreements (SLAs)
- Act as the company representative during client and resident performance discussions as required
- Oversee responsive maintenance tasks to ensure consistent achievement of performance objectives
- Efficiently manage material expenditures while ensuring compliance with established procedures
- Evaluate work quality through inspections, reporting, and analysis of customer satisfaction
- Lead and nurture the team, determining optimal staffing levels
To excel in this position, candidates must possess strong communication skills, problem-solving abilities, and the capacity to manage multiple tasks under pressure. Experience in responsive maintenance is crucial, along with a minimum qualification of SSSTS.
About Wates Group:
Wates Group is a prominent construction and property services company in the UK, dedicated to delivering innovative building solutions. Our mission is to create environments where communities can flourish, emphasizing sustainability, inclusivity, and opportunities for all.
We take pride in being recognized as a Gold Investor in People and a Disability Confident employer. Our recruitment practices are designed to ensure equitable treatment for all candidates.
Leadership Team:
Steve Joyce, Managing Director
Steve Tovey, Business Director Midlands & Southwest
Paul Newby, Engineering Services Director
Darren Kehoe, Commercial Director
Nicola O'Callaghan, Senior HR Business Partner
Paul Ross, Financial Controller
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