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Sales Consultant

2 months ago


Dunfermline, Fife, United Kingdom Dreams Ltd Full time

About Dreams Ltd:

Dreams Ltd is a leading bed retailer in the UK, known for its high-quality products and exceptional customer service. As a Retail Sales Assistant, you will play a vital role in helping customers find their perfect bed and ensuring they have an exceptional shopping experience.

Key Responsibilities:

  • Provide exceptional customer service, answering questions and offering advice on our products.
  • Work closely with customers to understand their needs and preferences, using our market-leading sleep technology to find the perfect mattress for them.
  • Maintain a high level of product knowledge, staying up-to-date on new products and features.
  • Contribute to a positive and inclusive store environment, working collaboratively with colleagues to achieve sales targets and provide an exceptional customer experience.
  • Participate in visual merchandising and store displays, ensuring the store looks its absolute best at all times.

What We Offer:

  • Competitive salary and uncapped commission scheme, with opportunities to earn extra income during peak periods.
  • Discounts on Dreams products and other brands, including restaurants, holidays, and shopping.
  • Opportunities for career progression and professional development, including comprehensive induction and training programs.
  • A positive and supportive work environment, with a focus on employee wellbeing and work-life balance.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Strong product knowledge and ability to learn quickly.
  • Ability to work flexibly, including weekends and bank holidays.
  • Positive and enthusiastic attitude, with a passion for delivering exceptional customer service.