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Automation Service Support Specialist

2 months ago

Birmingham, Birmingham, United Kingdom Systems adi Group Ltd Full time

About the Role

We are seeking a highly skilled Service Support Engineer to join our 24/7 support team at Systems adi Group Ltd. As a key member of our team, you will be responsible for providing technical support and expertise in the areas of PLC/HMI/SCADA, electrical fault finding, and industrial network troubleshooting.

Key Responsibilities:

  • Provide technical support and troubleshooting for PLC/HMI/SCADA systems, including breakdowns, maintenance, installation, and commissioning.
  • Carry out electrical fault finding and troubleshooting on PLC and low-voltage systems.
  • Develop and implement solutions for complex technical issues, including operating system development and fault finding.
  • Troubleshoot industrial networks, including Ethernet, ModBus, Asi, Profibus, Profinet, and Cnet.

About You

We are looking for a highly skilled and experienced Automation system support engineer with a strong background in circuit design, PLC programming, and high-level fault finding. You will have experience developing and fault-finding with operating systems such as Siemens, AB, Omron, Schneider, Mitsubishi, ABB, and Wonderware. Additionally, you will have experience with fault-finding on industrial networks.

The Benefits

  • The adi Pit Stop – savings and discounts portal with Reward Gateway.
  • Healthcare cash plan with BHSF.
  • 24/7 GP helpline including private electronic prescription service.
  • Enhanced Employee Assistance Programme.
  • Cycle to work scheme.
  • Employee referral bonus of £500 for every successful new employee.
  • Generous holiday allowance.
  • Celebration days.
  • Company-wide Christmas party for employees and partners.
  • Annual employee awards.
  • Long service awards.
  • Free workwear.

About the Company

Systems adi Group Ltd is a leading provider of industrial automation solutions. We are committed to equal opportunity in employment and seek to ensure that the careers of all employees are determined solely on merit and opportunity, free from the effects of bias and prejudice.