Assistant Manager
1 week ago
About Shepherd Neame
Shepherd Neame is a leading independent brewery and hospitality company with a rich history spanning over 300 years. As a family-owned business, we pride ourselves on our commitment to quality, customer service, and community involvement.
Job Summary
We are seeking an experienced Assistant Manager to join our team at the Bell Hotel in Sandwich, Kent. As an ambassador for our brand, you will be responsible for leading and developing a team to deliver exceptional customer service and contribute to the hotel's success.
Key Responsibilities
- Lead and manage a team of hospitality professionals to ensure excellent customer service and high-quality standards.
- Support the management team in creating an inclusive culture and driving business growth.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with colleagues to achieve business objectives and promote a positive work environment.
- Monitor and control costs, ensuring efficient use of resources and minimizing waste.
What We Offer
- Competitive salary or hourly pay rate.
- A share of tips in addition to your pay.
- Early wage withdrawal scheme.
- 25% discount on food and drink at Shepherd Neame Managed Houses.
- 25% discount on overnight Managed House Hotel bookings.
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham.
- Sheps Hut discounts and special offers hub on 100's of high street shops and services.
- Access to a Workplace Mental Health Platform.
- Company pension plan.
- The opportunity to develop & move within our pubs, the Brewery & Support Office.
- Flexible working hours.
Shepherd Neame Values
- Working Together.
- Pride and Passion.
- Authenticity.
- Sheps Spirit.
Why Join Us?
We are a dynamic and inclusive company that values diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
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