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Retail Operations Supervisor

2 months ago


Birmingham, Birmingham, United Kingdom Frasers Group Full time

Position Overview

At Frasers Group, we seek our leaders to embody our core values,

Innovate without boundaries - Act swiftly, boldly, and inspire your team.

Take charge and trust your instincts - Master the fundamentals, embrace your responsibilities, and drive outcomes.

Stay pertinent - Relevant to our workforce, our collaborators, and the environment.

We encourage you to leverage your expertise and enthusiasm for retail to continuously enhance our customer experience; you will achieve this by positively influencing the following areas:

Leadership & Team Development

Support and stand in for the Store Manager in guiding the team and upholding standards Serve as a benchmark for delivering an exceptional customer experience and mentor your team to achieve this consistently Foster a motivating work atmosphere for colleagues Cultivate a high-performing team by strategizing for future leadership Provide immediate feedback and acknowledge achievements

Store Presentation

You will assist in ensuring impeccable store displays, taking pride in executing visual merchandising standards that reflect the Frasers Group Brand

Performance and Operations

You will play a crucial role in attaining results and surpassing established targets, maximizing store performance. Guide the team to ensure they consistently adhere to best practices to support the achievement of commercial objectives and brand knowledge.

Personal Growth

We are dedicated to nurturing our employees, to assist you in achieving both personal and business objectives, we will support you through our development initiatives. Team members receive ongoing assistance through our learning and development programs, offering a variety of career-enhancing opportunities starting with our Frasers induction and continuing with a range of courses.

Candidate Profile:

Recent supervisory experience Passionate about retail and team dynamics Confident leader capable of inspiring and challenging others to excel Data-driven and goal-oriented Detail-focused Effective communicator at all levels A strong desire to excel Advocate for the Frasers Group values and culture to both internal and external stakeholders

Benefits:

Competitive Salary Monthly, Quarterly, and Bi-annual Performance Bonuses Commission-based incentives across a diverse range of products Monthly Group Recognition and Rewards Long Service Awards Access to a variety of Development Courses with National Qualifications Generous Holiday Allowance Employee Discounts on Uniforms Discounted Gym Memberships Group-wide Discounts across all Frasers Group brands