Retail Store Leader

6 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SWAROVSKI UK Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to lead our retail team at Swarovski UK. As a Store Manager, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of store presentation.

Key Responsibilities
  • Lead and motivate a team of sales associates to achieve sales targets and provide excellent customer service
  • Develop and implement sales strategies to drive revenue growth and increase customer engagement
  • Ensure store presentation and visual merchandising meet company standards
  • Manage store operations, including inventory management, stock control, and cash handling
  • Collaborate with the buying team to select and purchase merchandise that meets customer needs and drives sales
  • Monitor and analyze sales data to identify trends and opportunities for growth
  • Develop and implement plans to improve customer satisfaction and loyalty
Requirements
  • Proven experience in a retail management role, preferably in a luxury goods environment
  • Excellent leadership and communication skills
  • Ability to analyze sales data and make informed business decisions
  • Strong customer service skills and a passion for delivering exceptional customer experiences
  • Ability to work in a fast-paced environment and prioritize multiple tasks

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