Deputy Store Manager

4 weeks ago


Kempston, United Kingdom Lidl Full time
About the Role

We are seeking a highly skilled and experienced Deputy Store Manager to join our team at Lidl. As a key member of our store leadership team, you will be responsible for managing the day-to-day operations of the store, ensuring that our customers receive an exceptional shopping experience.

Key Responsibilities
  • Manage the store in the absence of the Store Manager, taking ownership of the store and leading by example to support your colleagues.
  • Set a spectacular example for the Store Team and your customers, demonstrating our Leadership & Company Principles.
  • Lead and inspire the team to fulfill their potential every day, using our Leadership & Company Principles.
  • Diligently check and work deliveries, managing the till area and monitoring Key Performance Indicators (KPIs).
  • Be a friendly face for every customer, offering excellent service and helping with all customer queries.
  • Competently comply with Health and Safety laws, standards, and guidelines.
Requirements
  • Experience leading and developing a team in a challenging, fast-paced environment.
  • Excellent communication skills to help your colleagues and customers in a friendly and open way.
  • A knack for time management, delegation, and problem-solving.
  • The confidence to support your team through every shift.
  • A pride in providing unmatched customer service for everyone who shops with us.
  • The ability to monitor, manage, and improve KPIs.
What We Offer
  • 30-35 days' holiday (pro rata).
  • 10% in-store discount.
  • Pension scheme.
  • Ongoing training.
  • Enhanced family leave.
  • Plus, more of the perks you deserve.

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