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Retail Store Manager

2 months ago

Kempston Hardwick, Bedford, United Kingdom Card Factory Full time

Job Summary:

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Card Factory. As a key member of our store leadership team, you will be responsible for driving commercial growth, developing a high-performing team, and delivering exceptional customer experiences.

Key Responsibilities:

  • Lead and manage a team of retail professionals to achieve sales targets and improve customer satisfaction.
  • Develop and implement effective store operations strategies to drive business growth and improve efficiency.
  • Collaborate with district and regional managers to identify business opportunities and implement solutions.
  • Coach and develop colleagues to enhance their skills and knowledge, and to achieve their full potential.
  • Make informed commercial decisions around stock availability, merchandising, and store layout to maximize sales and profitability.
  • Provide constructive feedback and coaching to team members to improve performance and achieve business objectives.
  • Work collaboratively with other departments to achieve business goals and objectives.

Requirements:

  • Proven experience as a store manager in a retail environment, with a strong track record of driving commercial growth and improving customer satisfaction.
  • Excellent leadership and management skills, with the ability to motivate and develop a high-performing team.
  • Strong commercial acumen, with the ability to analyze data and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
  • Ability to work collaboratively as part of a team, with a flexible and adaptable approach to work.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A collaborative and supportive work environment.
  • The opportunity to work for a leading retailer with a strong brand and reputation.