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Program Manager

2 months ago

London, Greater London, United Kingdom Global Relay Full time

About Us:

Global Relay is a leading provider of enterprise information archiving solutions, serving the world's most highly regulated firms. Our cloud-based archiving, surveillance, eDiscovery, and analytics solutions ensure compliance with stringent regulations and provide greater visibility and control over information.

Our Culture:

We're a career-building company that fosters a culture of innovation, collaboration, and diversity. Our employees are encouraged to think creatively, take ownership of their work, and make a meaningful impact. We believe in the importance of work-life balance and offer flexible work arrangements to support our employees' unique needs.

Job Purpose:

The Product Management team is responsible for executing product strategy, prioritizing and aligning roadmaps, and researching and defining enhancements and upgrades to Global Relay services. As a Program Manager, you'll play a critical role in ensuring our services solve important and urgent market problems.

Key Responsibilities:

  • Lead project planning and coordination for the delivery of cross-team initiatives, working with product management on scope and component teams on delivery approach and phasing.
  • Compile work estimates and planning assumptions, socializing overall target milestones with component teams.
  • Identify and coordinate cross-component and cross-product line dependencies throughout the development life cycle, tracking key project gates to completion.
  • Work closely with component teams and integration testing environments to ensure readiness and effective alignment/co-ordination across teams.
  • Proactively identify and manage delivery risks in accordance with Global Relay's risk management framework.
  • Track progress against target completion dates using Jira and other tools, resolving issues that impact plans.
  • Report on progress at project-specific and company-wide meetings, in accordance with Global Relay's project and program management framework.
  • Acquire a high-level understanding of product design, business logic, and technical architecture, becoming a subject matter expert for priority initiatives.
  • Provide guidance and assistance in resolving issues and removing roadblocks, offering input on resourcing to address critical bottlenecks.

Requirements:

  • 3+ years of full lifecycle software development project management experience, including planning, monitoring, managing risks and issues, and reporting on project status.
  • Experience with Agile, Scrum, and hybrid development methodologies, driving cross-team initiatives and collaborating with stakeholders across the organization.
  • Ability to communicate effectively with technical and non-technical individuals, possessing strong organizational, planning, stakeholder management, and documentation skills.
  • Experience with SaaS, messaging platform(s), or data integration for enterprise markets is desirable.

What We Offer:

At Global Relay, we offer a dynamic work environment that breeds creativity and rewards perseverance and hard work. We're committed to diversity, equity, and inclusion, seeking to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.