Compliance Quality Supervisor

3 months ago

Bristol, Bristol, United Kingdom Hovis Full time

Quality Compliance Manager

At Hovis, we have been a staple in UK households for generations, delivering quality baked goods that resonate with tradition and taste. With over 133 years of experience, our brand stands as a testament to excellence in the bakery sector, consistently ranking among the top in various bread categories across the UK and Northern Ireland.

As we embark on the next chapter of our journey, we are eager to welcome dedicated and innovative individuals to our Hovis family. Joining a team of over 2,800 skilled professionals, you will play a crucial role in upholding the standards of our beloved brand, ensuring that we continue to deliver exceptional bakery products to our valued customers.

Role Overview:

In light of an internal advancement, we are on the lookout for a Quality Manager to enhance our team at the Avonmouth facility. In this pivotal role, you will serve as the primary support for the Technical Manager, taking full ownership of quality assurance for our renowned brand. At Hovis, we maintain high standards, striving for audit readiness at all times, as evidenced by our recent AA* BRC certification.

As a Quality Manager, you will thrive on engaging with your colleagues, making a positive impact on both our workforce and our quality benchmarks. Your ability to inspire and cultivate meaningful relationships will be key as you coach and guide your peers towards achieving superior standards. You will take ownership of your responsibilities and possess the skills to influence various stakeholders to secure favorable outcomes.

Key Responsibilities:

  • Ensure compliance with company, retailer, industry, operational, and legal standards.
  • Provide technical assistance to other departments and the broader organization.
  • Oversee complaint investigations, identify root causes, and implement effective corrective and preventive measures.
  • Lead and efficiently manage external audits.
  • Administer the internal audit program to promote compliance and drive continuous improvement.
  • Design and deliver training programs focused on food safety and quality.
  • Investigate food safety, compliance, and quality issues, identifying root causes and implementing preventive actions.
  • Provide analytical reports on key quality and safety indicators and propose measures for ongoing enhancement.
  • Actively participate as a member of the HACCP team.
  • Understand workflows and identify critical paths from a delivery perspective.

Essential Qualifications:

  • Experience in a fast-moving consumer goods (FMCG) environment.
  • HACCP Level 3 certification or higher.
  • Experience in auditing, having supported or led multiple audits.

Benefits:

We take pride in the comprehensive benefits we offer to our Hovis team members. We continually assess our rewards and benefits to ensure they align with our core values. Our offerings include:

  • Competitive annual leave and flexibility to support a healthy work-life balance.
  • Generous long service awards and recognition for outstanding contributions.
  • Three-tier pension scheme options.
  • Customizable healthcare plans.
  • Access to the Aviva DigiCare+ Workplace App for various health and wellness services.
  • Enhanced leave policies for maternity and paternity, with flexibility to accommodate personal needs.
  • Complimentary on-site parking.
  • Access to funded physiotherapy sessions.
  • Wellbeing initiatives to promote physical and mental health.

Our benefits platform (Hovis Choice) provides access to:

  • A variety of savings and cashback offers.
  • Eyecare vouchers.
  • Cycle to work scheme.

Hovis is committed to fostering a diverse and inclusive workplace, ensuring that every job applicant, employee, or worker is treated with fairness and respect, regardless of their background or characteristics.

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