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Retail Store Manager

2 months ago

Oxford, Oxfordshire, United Kingdom The Perfume Shop Full time

Job Summary:

We are seeking a highly motivated and experienced Retail Store Manager to join our team at The Perfume Shop. As a key member of our management team, you will be responsible for leading a team of sales associates and ensuring the successful operation of our store.

Key Responsibilities:

  • Lead by Example: Demonstrate exceptional customer service skills and lead your team to deliver high standards of service to our customers.
  • Drive Sales and Service: Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Manage Store Operations: Oversee the day-to-day operations of the store, including inventory management, stock control, and visual merchandising.
  • Coach and Develop Team Members: Provide coaching and development opportunities to your team members to help them achieve their full potential.
  • Manage Store Performance: Analyze sales data and customer feedback to identify areas for improvement and develop plans to address them.
  • Ensure Compliance: Ensure that all store policies and procedures are followed, including health and safety, security, and customer service standards.

Requirements:

  • Experience: Proven experience in a retail management role, preferably in a fast-paced environment.
  • Leadership Skills: Strong leadership skills, with the ability to motivate and inspire a team.
  • Customer Service Skills: Excellent customer service skills, with the ability to provide a high level of service to customers.
  • Communication Skills: Strong communication skills, with the ability to communicate effectively with customers, colleagues, and management.
  • Analytical Skills: Strong analytical skills, with the ability to analyze sales data and customer feedback to identify areas for improvement.

What We Offer:

  • Competitive Salary: A competitive salary and bonus structure.
  • Opportunities for Growth: Opportunities for career growth and development within the company.
  • Benefits Package: A comprehensive benefits package, including health insurance, pension scheme, and paid time off.
  • Discounts: Discounts on perfume and other products sold in our stores.

About Us:

The Perfume Shop is a leading retailer of perfumes and fragrances, with a strong presence in the UK and internationally. We are committed to providing our customers with a high level of service and a wide range of products to choose from.