Pizza Store Operations Supervisor

3 weeks ago

Bromsgrove, Worcestershire, United Kingdom Domino's Careers UK Full time

Pizza Store Operations Supervisor - West Midlands

Join the world's leading pizza delivery service, where our core values of excellence, customer service, quality, and teamwork drive everything we do.

We are currently seeking to hire full-time Shift Leaders or Trainee Managers in Bromsgrove and Redditch. This role is dynamic and hands-on, designed to equip you with essential skills and knowledge for a managerial position within 12-18 months. If you excel in managing quality, efficiency, and team dynamics, you will achieve outstanding results.

Key Responsibilities as our Shift Leader include:

Establishing and enforcing standard operating procedures and service expectations. Overseeing assigned staff for both front and back of house, ensuring adherence to brand standards. Recruiting, training, and developing team members in line with company policies and employment regulations.

You will also handle human resource management, including implementing disciplinary procedures, addressing grievances, and conducting annual staff evaluations.

Managing labor costs and overheads, forecasting, and setting budgets and sales targets while monitoring business performance as directed by the Manager. Ensuring compliance with cash handling and payment systems according to company policies, prioritizing staff and customer safety. Maintaining the effectiveness of IT and essential in-store systems, ensuring data security and confidentiality. Planning and executing marketing strategies and activities as directed by the Store & Area Manager. Organizing shop layout and customer flow to maximize sales, customer satisfaction, and store aesthetics. Overseeing daily inventory of food and beverage items, ensuring proper delivery checks and data entry. Ensuring compliance with health & safety, security, and emergency protocols according to company policies and relevant legislation. Conducting weekly meetings with staff to review targets, sales, and costs, along with food expenditure. Enhancing personal skills and capabilities through ongoing training provided by the company or approved training providers.

Our ideal Shift Leader will possess:

Relevant experience in a similar fast-paced, high-volume food service environment at a managerial or assistant managerial level. Demonstrated leadership and supervisory skills. A strong ambition to advance to an Area Manager position.

What we offer:

Competitive salary Generous holiday entitlement Comprehensive training and support Flexible working hours Opportunities for career advancement Complimentary uniform Business delivery insurance coverage Discounted meals And much more

Job Type: Full-time

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