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Porter - Hospital Support Role

2 months ago


Brentwood, Essex, United Kingdom Spire Healthcare Ltd Full time
About the Role

We are seeking a skilled and compassionate Porter to join our team at Spire Healthcare Ltd. As a Porter, you will play a vital role in ensuring the smooth operation of our hospital by providing exceptional patient care and support services.

Key Responsibilities
  • Transfer and transport patients safely and efficiently throughout the hospital, demonstrating a caring and professional approach.
  • Collect and deliver clean and dirty linen, maintaining high standards of hygiene and organization.
  • Collect and dispose of refuse, adhering to infection control protocols and ensuring a safe working environment.
  • Assist with mail sorting and franking, as required, to maintain efficient communication.
  • Contribute to the general security of the hospital and its grounds, working collaboratively with colleagues to ensure a secure environment.
  • Deliver flowers and newspapers, providing a personal touch to our patients' experiences.
  • Arrange furniture and equipment, ensuring the hospital's facilities are well-maintained and functional.
  • Provide general assistance in all stores and distributive activities, supporting the efficient operation of our hospital.
  • Assist in the receipt, checking, storage, and distribution of goods throughout the hospital, maintaining accurate records and ensuring timely delivery.
  • Undertake driving duties as required, adhering to safe driving practices and hospital policies.
  • Maintain good working relationships, communications, and teamwork within the hospital and department, fostering a positive and supportive environment.
  • Ensure all duties are undertaken safely, adhering to hospital protocols and procedures.
Requirements
  • Excellent communication skills, enabling effective interaction with patients, staff, and colleagues.
  • A high standard of personal appearance, reflecting positively on the hospital and its values.
  • A clean driving license, essential for driving duties and hospital responsibilities.
  • Experience in delivering frontline customer service and working in a similar environment, demonstrating a track record of successful customer care.
  • Good communication and organizational skills, enabling effective teamwork and collaboration.
  • Excellent customer care skills, providing a high level of service to patients and staff.
  • Ability to work independently, with minimal supervision, and make sound decisions in a fast-paced environment.
  • Caring and sympathetic approach, essential for providing exceptional patient care and support.
  • A full and current UK driving license, required for driving duties and hospital responsibilities.
Benefits
  • Competitive salary and comprehensive benefits package, including but not limited to:
  • 35 days annual leave, inclusive of bank holidays, to ensure work-life balance.
  • Employer and employee contributory pension, offering flexible retirement options and financial security.
  • 'Spire for you' reward platform, providing discounts and cashback for over 1000 retailers, enhancing employee benefits and well-being.
  • Free Bupa wellness screening, promoting employee health and well-being.
  • Private medical insurance, providing comprehensive coverage and peace of mind.
  • Life assurance, offering financial protection and security for employees and their loved ones.
About Spire Healthcare Ltd

Spire Healthcare Ltd is a leading independent hospital group in the United Kingdom, providing diagnostics, inpatient, day case, and outpatient care across 39 hospitals and 8 clinics. Our commitment to excellence, patient care, and employee well-being sets us apart, and we are proud to be an equal opportunities employer, celebrating diversity and creating an inclusive culture for all.