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Community Outreach Officer

2 months ago

Belfast, United Kingdom Energia Group Full time
About the Role

Energia Group is seeking a highly skilled Community Liaison Officer to join our team. As a key member of our Energia Renewables team, you will be responsible for building relationships with local communities, residents, businesses, and locally elected politicians in the areas surrounding our projects and operational assets.

Key Responsibilities
  • Be the first point of contact on the ground for local communities based in the areas surrounding Energia Renewables projects.
  • Facilitate Energia compliance with industry best practice Community Engagement guidelines.
  • Build a solid understanding of the Energia Renewables portfolio to provide information to local communities.
  • Assist the Community Engagement Manager with the management and promotion of Energia Renewables Community Benefit Funds.
  • Maintain regular contact with locally-elected political representatives in the communities where our projects are based or being developed.
  • Build relationships with groups and networks in the communities where our projects are based.
  • Resolve complaints in an efficient, effective, and professional manner.
  • Assist with the set up and administration of Near Neighbour payment schemes.
  • Identify local community groups and agencies which could complement Energia Group values.
  • Arrange and attend community information events and other community gatherings, as required.
  • Compile community engagement reports for senior management.
  • Contribute to planning submissions, drafting community consultation reports as part of the application process.
  • Provide ad hoc support to other Energia Group projects.
Requirements
  • Previous experience of managing relations and resolution of issues with internal and external stakeholders and third parties preferably in a community-focused role.
  • Excellent multi-platform communications skills across all channels with an attention to detail, including content creation, copywriting and proof reading.
  • Full clean driving licence and access to vehicle for use in the role, which includes travel to projects and operational sites across the island of Ireland.