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Fire Safety and Security Technician

2 months ago


London, Greater London, United Kingdom Alarm Communications Limited Full time

Fire & Security Service Engineer

Alarm Communications Limited is a prominent provider of fire safety, security solutions, and building management systems, headquartered in Surrey. We cater to a prestigious clientele, including luxury hotels, sports venues, and educational institutions across Greater London. We are seeking to recruit a dedicated Fire & Security Service Engineer to serve the London region.

Compensation Package – Based on Experience

Additional Benefits: Overtime, Travel Time & Call-out

Comprehensive Benefits: Pension, Life Assurance & MoreExplore our competitive remuneration offerings below

Key Responsibilities:

  • Perform routine servicing, maintenance, and troubleshooting on various fire alarm, access control, CCTV, and intruder detection systems.
  • Ensure all tasks are executed to the highest standards, fulfilling client expectations.
  • Respond promptly to service requests and resolve issues efficiently and professionally.
  • Collaborate with fellow engineers and contribute to larger projects as part of a team.
  • Provide outstanding customer service, fostering positive relationships with clients.

Candidate Profile:

Ideal Qualifications:

  • Relevant experience in servicing, maintaining, and troubleshooting fire alarm, access control, CCTV, and intruder detection systems.
  • Possess necessary certifications in fire and security systems or related disciplines.
  • Strong analytical skills and ability to perform well under pressure.
  • Excellent verbal and written communication abilities.
  • Valid UK Manual Driving License.
  • Willingness to work outside standard hours and participate in an on-call rotation.
  • Self-motivated with a commitment to delivering exceptional service and maintaining high standards.
  • Proficient technical knowledge and understanding of various systems.
  • Able to work independently as well as collaboratively within a team.
  • Detail-oriented with the capability to complete tasks accurately and efficiently.
  • Professional demeanor with a customer-focused approach.

Employee Benefits:

Our Commitment to Employee Satisfaction:

At Alarm Communications, we understand the importance of rewarding our employees fairly. We strive to exceed expectations with our compensation packages that address the needs of a challenging economic environment, offering benefits and incentives to enhance the overall well-being of our team members.

  • Base Salary – £32,000 to £38,000 based on experience
  • Overtime, Travel Time & Call-out Compensation
  • Aviva Pension Plan
  • Life Assurance at 4x Salary
  • 21 Days Paid Leave plus Public Holidays
  • Referral Bonus Program – up to £1,000 per successful referral
  • Mental Health & Well-being Initiatives
  • Employee Recognition Programs
  • Secure Onsite Parking
  • Opportunities for Professional Development and Advancement

About Alarm Communications:

We are a focused regional business that provides our clients with personalized and responsive service, ensuring dedicated attention to their needs. Being part of a larger network within the Fire Protection, Security, and Building Management Systems sector allows us to share best practices, engage in learning and development initiatives, and access human resource expertise for continuous improvement.

Commitment to Diversity:

We are dedicated to fostering a diverse and inclusive workplace where all employees can be themselves. We celebrate individuality and believe that an inclusive culture enhances our ability to serve our customers effectively. We are committed to equal opportunities and encourage candidates to inform us of any adjustments needed during the recruitment process.

Right to Work:

We regret that we cannot provide Right to Work Sponsorship.

If you do not currently possess the Right to Work in the UK or require assistance to extend your current status, we will not be able to consider your application.