Network Revenue Strategist

2 weeks ago

Reading, Reading, United Kingdom First Bus Full time
Job Title: Network Revenue Manager

About the Role:

The Network Revenue Manager plays a pivotal role in driving service profitability, punctuality, and efficiency within the company. This position is responsible for optimizing supply and demand using data and technology to improve business performance.

Key Responsibilities:

  • Lead the local Network Planning function within a divisional framework, advocating for data-driven decision-making and process automation.
  • Accountable for service profitability and driving profitability improvement at a bus service level.
  • Monitor and improve punctuality performance through the use of advanced technology (Prospective IO).
  • Monitor the performance of the road network within the Local Business Unit and target local authorities for improvements to enhance overall journey speed and reduce variability.
  • Identify local network growth initiatives through analysis and assist with smooth implementation, delivering national network development opportunities at a local level.
  • Maximize revenue opportunities and cost efficiencies through optimal vehicle fleet deployment and assist with implementing divisional decarbonisation programs within the local operating company.
  • Work with the divisional pricing team to ensure pricing positively impacts network profitability and forms part of network improvement plans.
  • Proactively solve problems to meet business core objectives, demonstrating a 'can-do' attitude.
  • Maintain strong links with key internal stakeholders, including commercial, finance, depot leadership teams, revenue, marketing, PR, and customer services.
  • Lead conversations with local authorities on network activity, providing data-led evidence to support proposals and drive performance improvement.
  • Produce network or route development proposals with full cost/benefit analysis for the Head of Network and Commercial Director for sign-off or onward referral and lead on post-implementation reviews of actions.
  • Manage the preparation of tender bids for submission with recommendations to the operating company Senior Leadership team and monitor ongoing performance.
  • Ensure that all bus service registrations are done in a timely manner.
  • Use customer insights and feedback to optimize the network and enhance customer satisfaction.

Requirements:

  • Outstanding commercial awareness and customer-centric focus.
  • Sound financial understanding and the ability to demonstrate experience in performing cost/benefit analysis.
  • Experience in motivating and leading colleagues - including those working cross-functionally.
  • Excellent communication skills – both internally and externally.
  • Strong analytical capabilities and the ability to provide recommendations based on data.
  • Aptitude to build and maintain stakeholder relations - indicative of a professional leader.
  • Displays a strategic mindset that delivers results in line with business objectives.
  • Strong influencing and negotiation skills.

Benefits:

  • Your health is important to us, which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you. This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support, and nutrition and fitness advice.
  • We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets.
  • Working at First Bus, you also receive discounted train travel for you and your family after 6 months of service, as well as a free bus pass.
  • Cycle to work scheme.
  • 25 days' holiday + bank holidays.
  • Pension scheme and the chance to buy discounted First Group shares.
  • Enhanced maternity/paternity pay.
  • Flexible working.

We put a big focus on physical and mental wellbeing at First Bus. We recognize that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.

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