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Junior Administrator

2 months ago

Preston, Lancashire, United Kingdom Hays Specialist Recruitment Limited Full time

Job Summary

Hays Specialist Recruitment Limited is seeking a highly motivated and organized Client Services Administrator to join our team. As a key member of our administration team, you will be responsible for providing exceptional customer service and administrative support to our clients.

Key Responsibilities

  • Client Communication: Respond to client inquiries in a timely and professional manner, ensuring that all queries are resolved efficiently and effectively.
  • Relationship Building: Develop and maintain strong relationships with clients, providing them with exceptional service and support.
  • Administrative Tasks: Manage and maintain accurate records, update databases, and perform other administrative tasks as required.
  • Document Preparation: Prepare and proofread client documents, ensuring that all information is accurate and up-to-date.
  • Post and Administration: Organize and manage post, as well as perform other administrative tasks as required.

Requirements

  • Customer Focus: Possess excellent customer service skills, with a strong focus on providing exceptional service to clients.
  • Communication Skills: Demonstrate excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Administrative Skills: Possess strong administrative skills, with the ability to manage multiple tasks and priorities.
  • Technical Skills: Proficient in Microsoft Packages and in-house systems.
  • Previous Experience: Previous experience in administration and customer service is highly desirable.

What We Offer

  • Permanent Opportunity: A permanent opportunity to join a well-established business.
  • Flexible Working Hours: Monday-Thursday 09:00am-17:00pm, Friday 09:00-16:00pm.
  • Excellent Progression Opportunities: Opportunities for career progression and professional development.
  • Competitive Salary: A competitive salary up to £21,000.
  • Benefits: Private medical insurance, cash plans, and access to various discounts and rewards platforms.
  • Annual Leave: 25 days annual leave, plus bank holidays and your birthday off for free.