French Customer Service Representative

3 days ago

Great Houghton Northamptonshire, United Kingdom Impact Recruitment Services Full time
Customer Experience Coordinator

This is an excellent opportunity to join a forward-thinking company that prioritizes its people.

As a Customer Experience Coordinator, you will be responsible for providing exceptional customer service to our French B2B customers.

Duties and Responsibilities:
  • Diagnose customer product requirements and provide solutions.
  • Manage the sales process from lead to customer.
  • Provide quotes and pricing to customers.
  • Complete sales support administration tasks accurately and effectively.
  • Consult with customers to determine the correct product for their needs.
  • Liaise with warehouse, transport, and engineering teams to ensure lead times are met.
Requirements:
  • Previous experience in customer service, sales coordination, or administration.
  • An inquisitive mind and passion for learning about technical components.
  • Fluent in English and French.
  • Good organizational skills.
  • Excellent customer care skills.
  • High level of concentration and attention to detail.
  • Confidence and experience to develop the role and make it your own.

Proficient in Microsoft Office: Word, Excel.

Impact Recruitment Services is acting as an employment agency on behalf of our client.

Please note that due to the high volume of applications, we may not be able to respond to all candidates within 72 hours.

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