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Accommodation Team Management Opportunity

2 months ago

Leicester, Leicester, United Kingdom Reed Full time
Job Summary

We are seeking a highly skilled and experienced Team Leader to join our Accommodation Team in Leicester. As a key member of our team, you will be responsible for leading a central and hybrid administration team, ensuring high levels of customer service and supporting the SSAS Operations teams.

Key Responsibilities
  • Team Leadership: Direct, manage, and support the Leicester administration team to deliver high-quality performance aligned with business and departmental goals.
  • Collaboration and Communication: Collaborate with peers on work management, maintaining a flexible approach for positive business outcomes.
  • Training and Development: Assist in overseeing training and development to ensure high-quality performance and team efficiency.
  • Employee Relations: Manage absence, disciplinary matters, conflict resolution, and team issues in line with company policies and culture.
  • Performance Management: Conduct regular team meetings, one-to-ones, and reviews, managing performance effectively.
  • Data Integrity: Engage with third-party providers to obtain accurate scheme valuations and other relevant data, ensuring data integrity.
  • Project Management: Contribute to projects and deliver within set timescales, identifying key importance areas and risks.
Requirements
  • Leadership Experience: Previous line management experience is desirable.
  • Problem-Solving Skills: Ability to remain calm under pressure and meet quality standards and deadlines.
  • Relationship Building: Strong working relationships building skills with team members, internal and external stakeholders.
  • Flexibility: Flexible approach to work and ability to work to tight deadlines.
  • Technical Skills: Proficient in Microsoft Applications.
What We Offer
  • Competitive Salary and Benefits: Competitive salary and benefits package.
  • Professional Development: Opportunities for professional development and growth.